F.A.Q
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Why do you use the Water fed pole method for cleaning?
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1. Traditional window cleaning leaves a sticky soap residue, which attracts fresh dirt back to the window. With continued use the water fed pole system actually sterilizes the whole window and frame removing all chemicals and detergents used previously.
2. Legislation now limits the use of ladders as temporary workstations. The law states that ladders should only be used when all viable safer alternatives have been considered. Water fed pole systems are seen as a safer alternative. This window cleaning method allows us to do the job to a very high standard and I feel it is a sensible decision to choose to work from the safety of the ground. After all, no matter how careful you are, unfortunately accidents do happen.
3. Reduced disturbance Although we do our best to keep disturbance to a minimum, ladder use causes some inevitable disturbance. eg rattling of the metal ladders, dents in your lawn etc. These problems are avoided with the use of water fed poles.
4. Increased privacy Something many householders appreciate is that by using water fed poles instead of ladders, there is no more need to worry about the window cleaner suddenly appearing at the bedroom window. No more running around tidying up or shutting the curtains!
5. Improved access We can now reach with ease previously inaccessible aspects of your property such as third floor windows, conservatory roofs, windows above the conservatory or sloping roofs and other windows that previously had to be left for safety reasons.
6. Added services It is now possible for us to clean many more external features of your property. Frames, UPVC, panelling and cladding, canopies, guttering, fascias, garage doors etc.
Will the new system clean my windows as well as the old method?
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Water fed poles window cleaning is recognised to be as good if not better than conventional methods. Once the first couple of cleans have been carried out the standard will be as good, and your frames will also get a thorough clean every visit.
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Can you clean our windows if its raining?
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Yes! Whilst rain is not the ideal weather condition for us you can clean windows with pure water in all but the most torrential rain with most satisfactory results.
Most of our clients have no problem with us calling when the weather is far from ideal.
Will your water fed pole clean my uPVC frames?
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Yes it will, and we always clean you frames every visit.
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Can you wash windows that have wooden window frames?
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Yes, as long as your window frames are in prime condition. If the paint work is old and flaking it can be a problem.
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We have leaded windows, can you wash our windows?
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Yes, no problem at all.
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How often should our windows be cleaned?
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We recommend once a month due to the notorious British weather. A cleaning frequency of more than 8 weeks will be classed as a first clean and therefore the charge may be more than if it were more frequently.
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Do you offer a one-off window cleaning service?
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Yes we do.
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Do you offer any guarantee?
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If you are not 100% happy with the final finish, please contact us and we will come back and rectify the problem free of charge.